Effective Date: 27-09-2025

At BillsBuffer.com, we strive to provide transparent, reliable, and customer-first services. This Refund Policy outlines when refunds may or may not apply. By using our services, you agree to this policy.

One-Time Payment Plan

• Once a bill has been paid in full through Bills Buffer, the transaction cannot be reversed.

• Since discounts (10%–50%) are applied at the time of payment, refunds are not available for this plan.

• Customers are encouraged to review their bill details carefully before confirming payment.

Installment Plan

• Customers agree to repay the full bill amount in 2–4 installments, plus a flat $30 service fee.

• If a bill has already been paid to the provider, refunds are not possible.

• In exceptional cases (e.g., duplicate payments made in error), a partial refund or account credit may be considered upon review.

Service Fee

The $30 installment service fee is non-refundable once the bill has been processed and paid.

Billing Errors

• If an error occurs on our end (e.g., incorrect bill amount paid), we will work directly with the customer and/or the bill provider to resolve the issue.

• Adjustments may be issued in the form of a refund or account credit.

Cancellations

• Payments cannot be canceled once submitted.

• If you wish to cancel an upcoming installment before it is processed, you must contact our support team at least 48 hours in advance.

Contact Us

For refund inquiries or disputes, please reach out to:

📧 support@billsbuffer.com